When my item was delayed, I was a little concerned about the time it took for me to receive and I grew concerned that I've been scammed. I received an email that my item had attempted to be delivered but no one was home. I emailed the customer service because I'm upset. Once I found the notice in the mailbox, I picked up it from the post office. When I opened the box I was surprised! Professionally packaged and great quality! It was worth the wait!