It has been almost a month now, and have not received my order! When I contact them on their site, I had to use small letters for the encrpt slot, so my message would go thru! I have sent about 6 or 7 e-mails to them, still no reply. My next step is to see what I can do by law, since this is a crime, theft of services by credit card! Sincerely, I am going to get my money, or item. I am not going to get ripped off by them!