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Ordered a calendar as a present for the holidays on Nov. 27th, and pretty quickly got the email that the order had shipped. That's where the positives end. Order arrival time became delayed, the package never left Texas, and order never arrived. No updates, no explanation. When I check the website, it says that its "delayed" and still in Texas. No easy way to get a refund, and customer service is not available. Don't bother, go to a local stationary store and buy your goods there, at least you'll actually get them.
Paige B.'s review of Calendars earned a Very Helpful vote
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Processing time is ridiculous. I ordered January 9,2024. The Christmas rush is over. I chatted...
Hello Paige,
Thank you for your feedback. We are sincerely sorry about your order and wait time to obtain assistance. We get the vast majority of our customer contacts every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary additional staff for both our call center and our warehouse. Please let me know whether or not you were able to obtain assistance with your issue. If not, please call us at 1 800 366 3645, Chat via our website or via email, gethelp@calendars.com, with your order number, and we will assist you further. There is normally little to no wait time on the phone, chat, and email during the rest of the year. Thank you for your time, and hope to hear back from you soon.
Sincerely,
Sarah B