I have been fighting Guthy Renker for 5 months - I tried to cancel my account 3 times to no avail. Finally had to cancel my credit card after two months to get them to stop charging my account despite calls every month. I called and was told there was now a zero balance but then started getting bills for $190.00 every month. I called and they basically told me TUFF S--. If you don't pay it you go to collection. THEY ARE CROOKS!