Thieves.
My, my husband's, and my son's accounts were all frozen. They were trying to set up accounts and immediately got frozen out. I was frozen out after trying to buy crypto. After two weeks, I finally got in, but they are rejecting all attempts to transfer money into Venmo from a bank account I've already used!
This morning, I find that they have frozen my account and won't release any of the money. They are stating that it will be 10-15 DAYS before they contact me.