I am a frequent traveler. I made the MISTAKE of booking a flight through American Express travel…
1.) if you have sways or cancellations with flights (which are the norm these days) ONLY Amex Travel can change your ticket NOT the airlines.
2.) My flight was delayed 3 hours - there were 2 other flights I could have change to - AMEX TRAVEL has me on hold for 3 HOURS & 23 MINUTES! And still can't get m on those other flights!
3.) OTHERS flights are now booked!
4.) Had to purchase another ticket directly with another airline.
DO NOT BOOK FLOGHTS WITR AMEX TRAVEL!