After reading about the rip-offs this company engages in I'm so glad I bought mine at Target... I returned the orthodics due to being the worse I have ever tried. They just plain hurt your feet. I would recommend no one buys these through the internet if they take advantage of customers. Go to a store, such as Target so that you can try them and return them. For me they were terrible and there was no way I could get through the adjustment period they speak of. Just don't bother with them.