I used to shop at The Walking Company when they had brick and mortar stores. They were great. I have ordered a couple of times from there on line store and have found the quality to be sub par. I kept one pair of wedge sandles (iffy quality) and returned one of the same style, different color, because you could see the glue pulling away from the bottom of the shoe, poorly cut and poorly attached. A second order for a pair of sandles, AEBO, are obvious rejects as the heel strap gapes a good inch from my heel; the Velcro strap is pulled as tight as possible and still gapes hugely. I believe the on line store is not the same store they were in the malls. They must be purchasing bargain seconds that would never have made it into their stores. I am done with The Walking Company.