Horrible company widespread apathetic and useless first line agents when trying to resolve and issue - ABSOLUTELY no leadership accountability or escalation process - simply told that an email would be sent to supervisors and they would get back to us in 24-48 hours - not sure what kind of new math they use but it's been over 96 hours with no leadership contact despite multiple calls per day requesting supervisor contact.
Wholeheartedly recognizing their company errors but ABSOLUTELY NO WILLINGNESS OR ABILITY TO RESOLVE. Meanwhile I am left with 3 cars with suspended registrations due to their error and no resolution in sight.
Abominable customer service they should be shut down for stealing customers money and fraudulent business practices