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Pat A.

Contributor Level

Total Points
162

2 Reviews by Pat

  • SelfDecode

11/8/23
Verified purchase

I purchased this because a nutrition coach suggested it and she wanted the experience of interpreting the results for her clients. First be prepared for an onslaught of emails promoting the products and trips to India to get healthy. Second in order to access the Health reports to determine your predisposition to different diseases you must pay an extra $200 to have one of their specialists open it and tell you what it says. The coach I had managed to open it and tell me what it said. There is no way I am genetically predisposed to any of the diseases they listed. The ones that are in my family weren't even mentioned. And the suggestions to all of the reports are so generic they can fit anyone. As well they offer a "specially prepared supplement" to help you overcome these genes. The cost is $84 a month and you have to purchase 3 months at a time. I am 75 and the issues i am dealing with weren't even mentioned or were so low down on the genetic list that I shouldn't have them. The other reports were generic--stay away from cigarette smoke, exercise, limit alcohol. And when you order from them you are automatically given a recurring subscription for about $100 a year. Make sure you cancel this right away so you don't forget about it. In my opinion this is a waste of money and they increased the prices since I bought it. Please don't waste your money on this company.

Products used:
DNA health tessting

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SelfDecode C. – SelfDecode Rep

Hi there! I appreciate you taking the time to share your thoughts, and I'm sorry to hear about your experience. I understand concerns about the emails and subscription details. We aim to keep our customers informed, but you can unsubscribe from certain emails anytime by clicking unsubscribe at the bottom of the email, or replying to the email so that our Customer Support team can help.

Regarding your subscription, I'm really sorry for any confusion about what it included. Our standard Health Insights plans include full access to our core features, such as various health and trait reports (we have over 450 currently), the lab analyzer tool, personalized supplement formula, SNP & Gene Explorer, the Lifestyle Analyzer, and more. However, the Disease Reports are a separate service, and unlocking them requires purchasing a consultation with one of our medical professionals. This is due to regulatory reasons.

I can also understand the disappointment you may have felt with certain results and the perception of generic suggestions. Your top recommendations will probably be the things that seem "generic" because they are the things that are going to be most effective and have the most research behind them. To see other recommendations that you might not have heard of, you can continue scrolling to see the suggestions from further down on your prioritized list. These recommendations tend to be less common since there is less research on their effectiveness. Remember, the risk scores in your reports indicate relative risks based on genetics and are not definitive predictions. It's crucial to consider genetics as one piece of the puzzle that is your health, with lifestyle, environment, and overall health (measured by labs) playing significant roles. That's why we encourage our users to upload labs and fill out Lifestyle Assessments within the app.

We strive to stand out by analyzing more genetic information, providing a comprehensive view of your health risks. Our mission is to empower you with insights backed by scientific research, allowing you to make informed decisions about your health. Once again, we appreciate your feedback, and we'll continue working to enhance our services. If you have specific concerns or need further clarification, please reach out to us at support@selfdecode.com. We are always happy to help.

  • LaptopBatteryLife

10/21/13

STAY AWAY DO NOT ORDER ANYTHING FROM THIS COMPANY> I wish I had read the reviews before I ordered. I needed a new power adaptor for my laptop. They said they shipped it a week ago and I still haven't recieved it. I bet if it ever does come it will be a cheap substitute that won't work. I fell for them and now I am so sad and out $25.00. I emailed them and asked when it would come and they sent me a phony tracking number for UPS. YIKES. How Worse Can it Get?

Pat Has Earned 2 Votes

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Pat A.'s review of SelfDecode earned a Very Helpful vote

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