- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a set of wheels and tires from them on 1/14. The expected ship date, was 2/14. I changed my mind about the wheels since my tech said they would be too big for the car, so on 2/20, I called to change my order. They said that since I ordered "Custom" wheels, I couldn't cancel the order. Claiming that the manufacturer has already begun to press the wheels. I highly doubt that, because how ITF are off the Shelf Asanti ABL-22 Alpha 5s - Custom? They have these wheels in stock all day at discount tire, so i know theyre not custom. So why is carID refusing to edit\cancel my order? BAD Business Practices.
Tip for consumers:
Dont
Products used:
Wheels and tires
Pat hasn’t received any votes.
Pat hasn’t received any thanks yous.
Pat doesn’t have any fans yet.
Pat isn’t following anybody yet.
Empty.
CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Pat,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.