Patience K.

Sometimes, I wonder what I am still doing with these people, because every week, there's a new problem. Now I am starting to believe all of the reviews across multiple platforms, and even words of mouths, about them.
5 days ago, I signed and paid for 7 different contracts with them, from Business Address, to Virtual Offices, and Membership Service. AFter making payment, I received CARD TRANSACTION CONFIRMATION from them, for each of the payments made, and all Invoices status changed to PAID.
Yesterday Monday, all my Invoices changed to unpaid, and every center is asking me to upload the CARD TRANSACTION CONFIRMATION for each of the centers, and it will take up to 72 hours for my payment to be allocated, like what sense does that make?
Why should I be doing someone's job? Why should this be my problem? Up to now, I haven't even received the Phone lines I was to be allocated, which is part of the services I have paid for, thus depriving me of my benefits. The CARD TRANSACTION CONFIRMATION I received was from REGUS, not me. It was system generated, so why can't they see it from the system? Why suspend my services, deprive me of using amenities and having access to services I have already paid for simply because of your fault. Today is the 5 day, I haven't gotten the phone lines I paid for, so how will I be compensated for the days, I am not using the Phone line to receive calls, because as it stands, I am not receiving calls because of Regus, even though I have paid.
It's these same scammers, when you miss your payment date by one day, they add a huge interest on your payment, but I have gone days without having a phone line for my clients to call me on, isn't it MODERN DAY SCAMMING?
I paid, got payment confirmation from your system, and further indicated success, but yet you are asking me to share Proof of Payment with you like I did EFT Payment, for each of my accounts, who's going to pay for my time then?
REGUS IS RUNNING AN INTELLIGENT SCAM. THEY TAKE YOUR MONEY, DON'T DELIVER THE SERVICE, WASTE YOUR TIME, EVEN AFTER PAYMENT, AND THE DAY YOU MISS YOUR PAYMENT DATE, THEY BILL YOU LIKE YOU HAVE COMMITTED A CRIME.
NEVER USE THEM. ALL NEGATIVE REVIEWS ON THE PLATFORM IS THEIR TRUE ATTITUDE. I HAVE 9 DIFFERENT ACCOUNTS WITH THEM, SO BELIEVE ME WHEN I TELL YOU THEY ARE SCAMMERS, AND SCAMMING PEOPLE.
I PAID IN FULL, I HAVEN'T GOTTEN MY PHONE LINE, EVEN THOUGH I PAID FOR THE SERVICE 5 DAYS AGO. I AM LOSING BUSINESS BECAUSE OF THEM, AND THEY WON'T PAY FOR THE BUSINESS I AM LOSING, BUT THE DAY I MISS MY PAYMENT, THEY WILL START THREATENING YOU WITH EMAILS, AND TELLING YOU TO PAY LATE PAYMENT FEEL.
USE OTHER COMPANIES, THEY GUYS ARE TERRIBLE. UP TO TODAY, MY PAYMENT ISSUED HASN'T BEEN SORTED, PHONE LINES NOT SORTED, BUT THEY ARE HAVE MY MONEY WITH THEM.
RUN AWAY FROM THEM WHEN YOU SEE THEM.
I AM REPORTING ALL THE TRANSACTIONS I HAVE MADE TO THEM TO MY BANK AS FRAUDULENT. I HAVE ALL THE EVIDENCE THAT THE PAYMENT WAS MADE, AND THEY CONFIRMED IT, BUT YET THEY ARE COMING BACK TO ME TELLING ME INVOICES ARE UNPAID.
SO SINCE INVOICES ARE UNPAID, IT MEANS MY MONEY VARNISH FROM MY ACCOUNT, THIS IS WHY I HAVE TO REPORT IT AS FRAUD TO THE BANK, I NEED MY MONEY BACK, AND MY SERVICE WITH THEM WILL BE CANCELLED, BECAUSE I HAVEN'T GOTTEN ANYTHING FROM THEM FOR ANY OF THE SERVICES I HAVE PAID FOR 5 DAYS AGO

Sometimes, I wonder what I am still doing with these people, because every week, there's a new problem. Now I am starting to believe all of the reviews across multiple platforms, and even words of mouths, about them.
5 days ago, I signed and paid for 7 different contracts with them, from Business Address, to Virtual Offices, and Membership Service. After making payment, I received CARD TRANSACTION CONFIRMATION from them, for each of the payments made, and all Invoices status changed to PAID.
Yesterday Monday, all my Invoices changed to unpaid, and every center is asking me to upload the CARD TRANSACTION CONFIRMATION for each of the centers, and it will take up to 72 hours for my payment to be allocated, like what sense does that make?
Why should I be doing someone's job? Why should this be my problem? Up to now, I haven't even received the Phone lines I was to be allocated, which is part of the services I have paid for, thus depriving me of my benefits. The CARD TRANSACTION CONFIRMATION I received was from SPACES, not me. It was system generated, so why can't they see it from the system? Why suspend my services, deprive me of using amenities and having access to services I have already paid for simply because of your fault. Today is the 5 day, I haven't gotten the phone lines I paid for, so how will I be compensated for the days, I am not using the Phone line to receive calls, because as it stands, I am not receiving calls because of Spaces, even though I have paid.
It's these same scammers, when you miss your payment date by one day, they add a huge interest on your payment, but I have gone days without having a phone line for my clients to call me on, isn't it MODERN DAY SCAMMING?
I paid, got payment confirmation from your system, and further indicated success, but yet you are asking me to share Proof of Payment with you like I did EFT Payment, for each of my accounts, who's going to pay for my time then?
REGUS IS RUNNING AN INTELLIGENT SCAM. THEY TAKE YOUR MONEY, DON'T DELIVER THE SERVICE, WASTE YOUR TIME, EVEN AFTER PAYMENT, AND THE DAY YOU MISS YOUR PAYMENT DATE, THEY BILL YOU LIKE YOU HAVE COMMITTED A CRIME.
NEVER USE THEM. ALL NEGATIVE REVIEWS ON THE PLATFORM IS THEIR TRUE ATTITUDE. I HAVE 9 DIFFERENT ACCOUNTS WITH THEM, SO BELIEVE ME WHEN I TELL YOU THEY ARE SCAMMERS, AND SCAMMING PEOPLE.
I PAID IN FULL, I HAVEN'T GOTTEN MY PHONE LINE, EVEN THOUGH I PAID FOR THE SERVICE 5 DAYS AGO. I AM LOSING BUSINESS BECAUSE OF THEM, AND THEY WON'T PAY FOR THE BUSINESS I AM LOSING, BUT THE DAY I MISS MY PAYMENT, THEY WILL START THREATENING YOU WITH EMAILS, AND TELLING YOU TO PAY LATE PAYMENT FEEL.
USE OTHER COMPANIES, THEY GUYS ARE TERRIBLE. UP TO TODAY, MY PAYMENT ISSUED HASN'T BEEN SORTED, PHONE LINES NOT SORTED, BUT THEY ARE HAVE MY MONEY WITH THEM.
RUN AWAY FROM THEM WHEN YOU SEE THEM.
I AM REPORTING ALL THE TRANSACTIONS I HAVE MADE TO THEM TO MY BANK AS FRAUDULENT. I HAVE ALL THE EVIDENCE THAT THE PAYMENT WAS MADE, AND THEY CONFIRMED IT, BUT YET THEY ARE COMING BACK TO ME TELLING ME INVOICES ARE UNPAID.
SO SINCE INVOICES ARE UNPAID, IT MEANS MY MONEY VARNISH FROM MY ACCOUNT, THIS IS WHY I HAVE TO REPORT IT AS FRAUD TO THE BANK, I NEED MY MONEY BACK, AND MY SERVICE WITH THEM WILL BE CANCELLED, BECAUSE I HAVEN'T GOTTEN ANYTHING FROM THEM FOR ANY OF THE SERVICES I HAVE PAID FOR 5 DAYS AGO

PART 1: Your account information is not save with FNB, or should I say Black Owned Businesses Account information are not safe with FNB. I am so disgusted, frustrated and sending a communication now to close my business and personal account with FNB, because I can't do this anymore. A client made a payment to me, and within 48 hours called FNB to reverse the payment. Shocking, FNB doesn't hire to the PoPI Act of South Africa anymore, because FNB loosely opened their mouth and started telling the client how much we have in our account, how we have insufficient funds in our account, etc. For Christ sake, what kind of Bank will do that? What kind of Bank tells another client who called to reversed a payment they made the amount in the account? Isn't that unprofessional, *********, foolish and stupid? What businesses do you have to tell this person our account balance? They provided you a court order, or any form of legal documents before sharing our account balance with them? We know this is not how you operate, but because this is a black own business, you choose to treat us anyway. Because normally what FNB does if someone calls for payment reversal, is that they will shared a form with the person to complete requesting the reversal of the payment, and after that the Bank will contact the account holder the payment went in regarding the reversal of the payment, which take few days to be done and clear this is how it's work, not telling the person that there's insufficient funds. I know this because someone from FNB told me this and said what FNB did wrong a even yesterday we had similar situation with Standard Bank, and Standard Bank did exactly what we said above, not telling the client how much we have in our account. FNB, I will be taking you guys to court, by telling someone who requested a payment reversal from my account how much money I have in my account and will spread this information all over. Watch me. PART 2: I can now confirm that FNB is disgusting, selfish and very wicked to black people. The worship the grounds, Indians, Whites and Colors walk on. My account and few employees account got frozen by FNB without any email, call or notification from them, like other Bank does. I however, still went ahead to call them and ask why my account was frozen, FNB told me they can't tell me why my account is frozen, all they can say is that there was a reported payment, and they are doing an Investigation. How stupid is that. How can you be doing an Investigation regarding a payment that came in my company's account, without my knowledge? Aren't you supposed to ask me regarding the payment, or let me know of the supposed reported payment in order for me to give you information from my side? They refused to tell me who reported the supposed payment, the amount, etc, but claiming they are investigating it. This is so dem foolish and crazy. Why can't you tell me the amount and why it was reported? What are you investigating excluding my side or the information I may have regarding the issue, or is it because I am a black woman, don't have right, or by default wrong? I spoke with a high level person at FNB and he confirmed that's absolutely wrong, unprofessional and ********* as FNB should immediately inform me of the person who reported the transaction, and the amount they reported giving me the opportunity to provided information regarding the payment.