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I was trying to buy a pair of shoes but there was some weird error in my address ("illegal" characters in an auto-populated spot; no idea how they got there). Then the promo code didn't load, so I tried again. Their system LOCKED ME OUT for 24 hours due to "too many log-in requests." Well, folks, if your site worked correctly the first time, I wouldn't have had this problem. Customer service was friendly til I got to the supervisor who was incredibly rude and blamed me for trying to "scam" the system.
Do yourself a favor and shop elsewhere.
Tip for consumers:
Shop elsewhere
Products used:
I didn't; their site wouldn't let me check out and their customer service was rude.
Pat P.'s review of ShoeMall earned a Very Helpful vote
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