Ordered a 100amp 3000watt solar generator and mobile wheels kit. Received a 100amp1500watt generator mounted on 4 short pieces of 2x4 with a 14x22" piece of 1/4" plywood with 4 casters. Charged me $250 for that wood and 4 wheels. Was NOT even remotely what was shown in their picture, nor did anyone volunteer that it was cheaply made out of scrap materials. I could've built it in 15 minutes for a grand total of $7.
The packaging was terrible! The box had holes all in it and was massively too big. No padding. Not bolted down. Item was lying on its side in the box and the battery had come out of the battery box.
Called customer service and admittedly, I was a little hot under the collar. Put on hold about 20 minutes. By the time someone returned to the phone I was steaming mad.
So, you have to go to their website and create a "return ticket". Restocking fee, pickup fee, shipping fee... in short I would get a refund of about $900 out of over $1500. I am NOT HAPPY!
DO NOT DO BUSINESS WITH THEM.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius