We booked a villa in Las Terrenas, DR for our honeymoon on Oct. 24 and the property manager now tells us our reservation was not booked. We called customer service and a woman told us she'd 'get back to us,' but hasn't. Our flights are already booked to the DR for Christmas day. We have no place to stay, and VRBO and the property owner have our money. This is our first time booking with VRBO and we didn't realize they are owned by Expedia. On our last trip to the DR, our car rental reserved through Expedia was also overbooked so there was no car at the airport. We had to pay almost three times as much to another company on site. We filed a BBB complaint and found there were over 100 before us for a variety of reasons. Stay far far away.