Patricia G.

I ordered vitamins June 27,2020, no feedback, got defensive when I sent inquiry as I had heard nothing after my confirmation of order. As the page had a phone number to call, I placed my order and I tried calling on 7/7/2020 and they are only taking calls to place an order. Order status you have to write an email. I sent an email as the site clearly stated most orders ship in 3 tp 5 days, some areas were taking 7 to 14 to receive delivery. What they really meant was we will take 7 to 14 days to put the package in the mail and then it will take however long for the USPS to get it to you, So I thought maybe I got an horrible employee, who was rude in his email taking offense because I read the 3 to 5 days and expected that, when the company lied on it website. So I suggested since they are taking 7 to 14 business days to even get the product in the mail to remove the 3 to 5 to ship most orders. Well, my husband asked to get the same items ordered before. So I did order on 10/15/2020 and have not heard a word, the site currently says 7 to 10 days. Which yes I learned no one there works on weekends and don't bother to count them. It is 10/24/2020 and all I know is I placed an order on 10/15/2020, they took the cash out of my account and I have heard nothing from anyone. Yes I sent a message but it must have been received after closing as no response. Do not bother giving them one chance, it is not worth it. They pay for a sight to picture product and name and how long ago they purchased, but they no longer even send confirmation of order to you when placed. So it has gotten worse not better.