PATRICIA K.

THEY OFFER GREAT SERVICE AND DELIVER GREAT SERVICE... I ORDERED ITEMS TO BE DELIVERED BEFORE CHRISTMAS AND WHEN I CHECKED ON THE ORDERS THE SCREEN TOLD ME THEY WERE GOING TO COME A FEW DAYS AFTER CHRISTMAS-I CALLED AND THE YOUNG WOMAN REROUTED EVERYTHING SO I WOULD HAVE IT BEFORE CHRISTMAS AND I DID-WONDERFUL COMPANY!

THESE GUYS PROMISE YOU THE SUN, THE MOON AND THE STARS BUT WHEN IT COMES TIME FOR THEM TO STEP IN AND HELP YOU AS THE BUYER THEY ARE AS AVAILABLE AS A PUFF OF SMOKE-NOT REALLY THERE FOR YOU AT ALL. THEY PROMISE YOU ALL THESE THINGS BUT THEY DELIVER NONE OF THEM. THEY ARE TOTALLY UNAVAILABLE FOR YOU (THE BUYER) AND PROMISE YOU YOUR MONEY IS SAFE AND WILL BE RETURNED TO YOU IF THE SELLER DOES NOT SEND YOU THE PRODUCT YOU ORDERED IN THE TIME FRAME THEY PROMISED. NOT TRUE. REALLY NOT TRUE. I ORDERED PRODUCT AND WHEN IT WAS FINALLY SHIPPED TO ME THE SELLER WROTE TO ME WITH AN APOLOGY THAT HE HAD A NEW EMPLOYEE SHIPPING THAT DAY SO IT WAS SHIPPED IN THE SLOWEST WAY POSSIBLE RATHER THEN THE EXPEDITED WAY I HAD PAID FOR. THE PRODUCT ARRIVED WEEKS AFTER IT WAS PROMISED TO ARRIVE. I HAD FILED A DISPUTE AND THAT TOO IS TAKING WEEKS TO RESOLVE AND NOTHING IS HAPPENING ON THAT END EOTHER. THEY PROMISE EVERYTHING BUT ONCE THEY HAVE YOUR MONEY THEY ARE LIKE THE THREE MONKEYS: SEE NO EVIL, HEAR NO EVIL, SPEAK NO EVIL--AS IF I AM THE EVIL ONE-I AM THE ONE OUT THE CASH AND THIS IS HOW APPARENTLY THE CHINESE DO BUSINESS. NNO WONDER THERE IS A BAD TASTE IN THE MOUTH OF AMERICANS WITH THE CHINESE. IT IS WITH GOOD SOLID REASON.

THEIR PROMISE OF BUYER PROTECTION IS JUST A PROMISE WITH SOOO MUCH FLUFF BUT NO REAL SUBSTANCE. IT IS A WAY OF GETTING YOUR MONEY INTO CHINESE HANDS WITHOUT GIVING ANYONE REALLY WHAT THEY PAID FOR-BAD FORM BAD FORM