Patricia K.

It's always fun to shop on perfume.com. Lots of choices, so how can you not find something to buy?

I purchased an item I discovered was a fake, contacted them immediately and got the run around, delaying a concrete response until it was well past their return deadline. Infuriating. I will send back the cheap knockoff to the seller and tell everyone never to shop with Poshmark.

I ordered a very expensive bottle of perfume because the attractive everyday price plus the special coupon made it too good to pass up. The perfume arrived promptly and was well protected for shipping, but the perfume box itself had not protective wrapping, the box was dented and the bottle itself had fingerprints all over it. The perfume was authentic--so was the box, but I felt like I bought something from the Homeboy Shopping Network. SO glad it wasn't a gift. I didn't contact the vendor because given what I've read, I would get more frustration than it was worth. I would rate customer service as average because the delivery and process were very good. BUT, I would think twice before buying from them again--regardless of the price.