Patricia M.

I chatted with 2 people and one was extremely helpful, the other I had to pry information out of.

They have some great deals going on pretty much all the time. The quality is honestly higher than I expected, and even though we are so close to the holidays, I received my order fast and in great condition. I did pay for expedited shipping, I must admit, but their shipping prices were so reasonable that I felt it worth it. I will definitely use them again.

I placed my order on Dec 16th and chose 2nd day shipping after reviewing their Holiday Shipping Schedule. I still have yet to receive my order here, and it's 12:30 on the 23rd. Of course my fault lies in not placing the order until Dec 16th, I was waiting on photos from the photographer, and I specifically was paying for my mistake by choosing to pay for 2nd day shipping. Upon contacting customer service, I received a reply basically stating that their chart was all estimates and this is their busiest time of year. That's all fine and dandy, but when I pay for 2 day shipping, and you send me an email telling me my order was shipped out on the 20th, I should receive it on the 22nd, that's what I paid for. Their customer service is worthless... I can't even comment on the quality of the item yet. It better be beyond what I expected at this rate.