Patricia S.

They were great in 2014 when we started. You could get help quickly. Now their fanatical service means closing tickets as quickly as possible by passing on to someone else and not solving the actual problem. It takes 4 to 5 tickets to get something solved. They also lost our company email since inception through a ransomware attack through negligence of not doing a simple update. We also heard nothing for weeks while everyone waited. They have no honor anymore. Their main goal is to lock into contracts, and then disregard. If you care about your company go elsewhere.