I was waiting an extra day for a delivery of a 500 lb machine and was begging to get a bit cranky about it but I have to say that all went away when the driver showed up and went the extra mile (or two) to help get his truck in postion to off load the machine without the need to dolly it down a long gravel driveway. Left to myself I do not think I could have handled it. Thanks so much for the GREAT service and driver!