Patrick T.

My senior in high school signed up for a course to start the semester and obtained the required textbook for it from Vista Higher Learning. After further discussion with her advisor she decided to drop the course and take something more appropriate for her direction within the first two days. VHL will not refund the $149.00 text. Granted their policy does state "No refunds, no exceptions" for online texts somewhere in the writeup on it. However, this policy and response takes advantage of 17 year olds and their families who are simply trying to move forward in their education. This policy alone should be enough that no school should utilize Vista Higher Learning for providing the texts for their courses.