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Terrible customer service. Charged my credit card 6 weeks ago. False promises about delivery dates. Multiple requests for updates with no response. Finally I just cancelled the order! Buyer beware.
Products used:
None! They never shipped.
The products themselves are pretty good but a bit overpriced compared to competitors. Horrible customer service, however! I waited 3 weeks to receive an order and received an authorization to return it before I even received it! When "my" order did come, it was someone else's order that I then had to ship back. They did "compensate" me by rushing the correct order (which I still haven't received). I cancelled my "VIP" membership.
Patti E.'s review of Fabletics earned 2 Very Helpful votes
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MONDAY, 13 NOVEMBER 2023@ 1211 PACIFIC CANCEL ORDER XXXXXXXX & ISSUE CREDIT CARD REFUND...
Ordered bounty paper rolls. While the packaging is Bounty, the paper towels themselves are not....
Hello Patti,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A representative from our member service team will be contacting you within 48 hours to further assist you.
Best,
Ivy