I have ordered several things from them because they really do get some great luxury fashion items! But the last 3 times has taken over 30 days to receive the items and I had a Louis Vuitton handbag sent in a box with no packing not in a protective bag or anything and the box was crushed and torn! They are very slow when responding to inquiries and customer service basically doesn't even answer your questions or address the issue! I am currently waiting on a key chain that they took my money ($320) over a month ago and I still don't have a delivery date! The expedited fee is added without your knowledge so they can extract the money somehow faster from your credit card and it's done on all transactions unless you link your checking account directly for them to debit!