Recently I went to the Shiloh, Illinois location. Been buying my cards from this store for years. I was seeking a 30 anniversary card for my son and daughter in law. Sales rep said sorry we are out. My next card was. 40th Wedding anniversary card for another family member. Same response, sorry we are out. While Hallmark cards keep going up in price, selections have declined. I can truly say this store is going in the wrong direction.