Patty W.

I could write a book but simply put I am waiting almost a month for a shipment. Called many times. No one calls you back, no one emails you back. Two reps extremely rude and unprofessional. Phillip (supervisor!?) Andrea. Package has been lost, found, lost, found. I asked for a reshipment or a refund. Now I have to wait until Friday? ANY other company would have sent a new shipment and in good faith after years of being excellent customer knew that if the original shipment came I would send it back. I will NEVER order from them again, the CO has been contacted, and I am waiting to hear from them as well. WORST CUSTOMER SERVICE I have ever dealt with.