Paul g.

Do not use this service! I hired them to build me a NEW resume. After uploading a copy of my EXISTING resume a "draft" was sent to me within 10 minutes to "approve". I approved it to start the process and paid my money to start working with a "person". I also sent back what I wanted to see out of a new resume. I received a reply from *, a Senior Writer, with basically the same resume again. I sent this person an email about what I wanted on my resume and what I expected. I received the same resume back from her with none of the suggestions and a resume with improper formatting that looked like garbage, to be honest. I then sent her an email saying this wasn't what I wanted as she clearly didn't have the skillset to contact me to find out what I wanted so I asked for my money back. She sent it to a supervisor, * who is supposedly Head of Operations & Resume Writing. She said I couldn't get my money back because I had "approved" the draft! The draft that I wrote! She told me she could give me a partial refund for the linked in profile service I had also purchased. This would be a moot point if a resume isn't completed so of course they wouldn't even be able to complete the linked in profile with the regurgitated resume she kept sending me back. I received a partial refund, so I paid $139.99 for a resume to be written by a person and it did not happen. They should be sued for fraud in my opinion.

*Personal information redacted by admin