Paul A.

I purchased two shotguns ~1 month ago along with sites. The guy who sold them to me couldn't find a site mount and said to order on Amazon. When I got home, I realized that there were no holes bored into one of the guns for the mounts and also realized the no return policy on the box. I Was not made aware of this policy at the store. Bottom line is that I was told that my only option is to take it somewhere else to have it machined which is expensive and time consuming since closest business that does this is 45 minutes away and not opened on the weekends. When expressing my situation to "customer service" they explained that "the only option for them was to give me a $25 gift card."
While nice of them, it doesn't really solve my problem and hassle. What ever happened to good customer service and making sure the customer is satisfied when they walk out the door. These big companies need to be punished for this. I'm looking for other options for everything GB I purchase even if it cost a couple of dollars more.