I ordered a dress for my 12 year old daughter. The dress came, but they'd taken my custom measurements and made the shoulder straps too short, so the bust measurement ended up at the top of the shoulders, so it's way too small. I've tried to get in contact and they don't want to know. Basically if anything goes wrong you are completely left high and dry. I'm warning other people because you're going to be spending a lot of money here for something which you can't get refunded and something you can't use.