paulette h.

Amazon consistently delivers- quickl, accurate, easy to resolve issues on the rare occasion I have one. I LOVE shopping on Amazon!

Joann.com refuses to fill orders for fabric. Every time I've ordered fabric they accept my order and then subsequently contact me a few days later to say, Oh, it's out of stock. Sorry. I could understand this happening once or twice, but not five times in a row over two years. Turns out they're too lazy to cut the fabric so they code it as out of stock. The customer service is horrible - they know nothing about the products, are rude and refuse to transfer you to a manager when asked. I will never shop Joann or Joann.com again.