I bought my girlfriend a ticket to NY for her birthday and it was all confirmed and looking good. She arrived at the airport to check in and found no record of the reservation. We found in our spam an email from FareGeek sent on the day of travel to say the reservation had been cancelled... by them... with no reason or explanation. I waited to there phone message for 1 hour before giving up. I had to buy a new ticket at the airport for double the fare. I am furious.
We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldn’t find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority