I'm simply relaying more of the same negatives as others about this company and their atrocious trading practices.
In short, tried several times to make contact with them regarding an issue and received no response. Continued being tenacious until eventually they did reply, only to initially totally fob-off any responsibility.
This is a company that exudes arrogance and is only interested in getting the customers dollar, no matter what. They are either the most incompetent bunch of buffoons ever trying to operate a business, or calculating low rent crooks. Either way, shop with them at your peril!