May 12th 2023 update:
We did some research and quickly found out that ComplaintsBoard is not headquartered in Riga, Latvia, as is claimed on its website.
It's actually registered and run by someone that lives in Moscow, Russia.
This is likely the reason why the website owner(s) are unafraid of any legal action.
Given the current war in Ukraine, we have advised all of our customers to stop posting reviews of our company in response to what are clearly online attacks by a few of our business competitors on the ComplaintsBoard website.
ComplaintsBoard earns some of its revenue from ad impressions.
Btw, the response from ComplaintsBoard to our review is utter nonsense.
Victory to Ukraine and let's hope these Russian scammers that run complaintsboard.com are enlisted into the Russian army - as cannon fodder.
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Complaints Board is a scam website, run by a guy from Estonia.
A couple of our business competitors have written "reviews" of our TEFL program on Complaints Board, and have then followed up with anonymous comments.
None of the reviews were written by any of our customers.
When someone adds a comment and has verified their email address with Complaints Board, they have a "Verified customer" label displayed by their comment.
Anyone can verify their email with Complaints board and then become a "Verified customer" without ever purchasing the product or service that they are commenting on or reviewing.
We are assuming that there would be a hell of a lot more complaints written online about Complaints Board, but most business owners are just too afraid to voice concern in case of reprisals from the guy from Complaints Board.
We feel that it is our public duty to warn people about the website.
I imagine that some of the reviews and comments about some companies and individuals are merited.
From our experience though, we would never base our purchasing decisions on the info published on Complaints Board because we know that it is a hotbed for competitor attacks.
This is a real issue because you might be convinced into purchasing a poor product or service because the company has convinced you that its competitors are scams or not legit.
The solution to the issue would be if Complaints Board really did check each and every review to see whether it is from a real customer or not.
That would involve too much hard work and it is just easier for Complaints Board to see its traffic increase by publishing anything and everything.
Btw, we have seen a lot of reviews from people that have said they will proceed with a legal response.
The website owner makes it very clear that anyone can feel free to go ahead and do this, and that he is not intimidated by legal threats.
This is a mistake.
You can take the owner to court.
He is an EU citizen and is bound by EU privacy and data laws.
Dear Paul M,
We apologize for any negative experiences you have had on our platform. As a complaints website, we take all feedback seriously and strive to ensure that our platform is a trustworthy and reliable source of information for consumers.
We encourage you to report any reviews or comments that you believe to be fraudulent or in violation of our guidelines. Our team will investigate the matter and take appropriate action in accordance with our policies.
Regarding your concerns about our verification process, we take steps to verify the email addresses of our users to ensure that they are genuine. However, we cannot verify the identities of each and every user who posts on our platform.
We understand that there may be instances where reviews or comments are posted by competitors or other parties with a vested interest. While we cannot completely prevent such activity, we do take measures to detect and remove fake or malicious content when it is reported to us.
We appreciate your feedback and will use it to improve our platform and services. If you have any further concerns or questions, please do not hesitate to contact us.
Best regards,
ComplaintsBoard.com Support Team