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Paul M.

Contributor Level

Total Points
80

1 Review by Paul

  • CycleGear

4/10/24
Verified purchase

Purchased a $200 motorcycle battery and Cyclegear's warehouse shipped it with basically no padding. UPS as usual took care of package by dropping it down a flight of stairs.

Luckily all it took was a phone call to CS and after a few picture emailed to CS they dispatch a new battery right away (Sent to the Brick and Mortar Store 1 hr away) but it arrived safe and not damaged.

Glad I bought from Cyclegear as it was and easy exchange.

Props to the Cyclegear Customer team.

Excellent. No hassle just simple pictures showing damaged $200 battery (Yuasa) That was damaged by UPS because of poor packaging done by Cyclegear Warehouse.

Reason I chose this business:

Local store 1hr away from home incase I need to exchange / return items

Reason I chose this product:

Top of the line battery for motorcycle (Yuasa)

Service
Quality

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