I won an item on May 1,2011... that's correct, over a year ago. I have yet to see the item and, after contacting... wait, contacting means I actually contacted someone, after attempting to contact customer service, I still do not have anything. I have left e-mail after e-mail and phone message after phone message and nobody has given me the courtesy of a reply... ever. Stay away from this site. It is nothing but a scam and they are obviously out to rip peoplee off.