I bought a set of Speed Queen machines for washing and drying. Two different dryers showed up damaged. When the washer finally came in, it was broken as well. I was told they would have it repaired. After five weeks of no washer, they told me that all they could do was take it back because no one in New Hampshire would repair appliances sold by them. When I told them they had to take the dryer back because no one would repair it either, they told me no. I had to go out and buy replacement machines, and they refused to give me my money back. Be very careful. If anything goes wrong, they will head for the hills.