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Paul N.

Contributor Level

Total Points
261

2 Reviews by Paul

  • Fitz and Floyd

12/21/23

The company website says their products are designed in the USA. Nowhere does it say their products are made in China. Only after we opened the box did we find the inside box that said the bowls came from China. Even the bowls themselves did not say made in China on them as US Federal Law requires. Since the Chinese tend to put lead in their Pottery firing, these products should be avoided.

Tip for consumers:
Even though the site says in several places does the products are designed in America and has other references to the United States, it does not say that the products are made in the United States.

Only the inside box said the product was made in China. Even the product itself does not say made in China on it in violation of US law.

Since the Chinese are known to use lead in their Pottery firing, we try to avoid Chinese pottery but were not able to in this instance.

Products used:
Chili bowls

  • Appliances Connection

2/16/23

I bought a set of Speed Queen machines for washing and drying. Two different dryers showed up damaged. When the washer finally came in, it was broken as well. I was told they would have it repaired. After five weeks of no washer, they told me that all they could do was take it back because no one in New Hampshire would repair appliances sold by them. When I told them they had to take the dryer back because no one would repair it either, they told me no. I had to go out and buy replacement machines, and they refused to give me my money back. Be very careful. If anything goes wrong, they will head for the hills.

Tip for consumers:
If anything goes wrong, they will give you weeks of runaround. In this case, they told me that I could not send my dryer back even though I could not get repairs on it. After I bought a new set of machines, they told me they could not refund me because I didn't have the old machines to send back even though two weeks before they told me they wouldn't take them back.

When I sued them in small claims for the money, they asked for a jury trial to delay the case and cost me more.

Products used:
Washer and dryer

Service
Value
Shipping
Returns
Quality

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