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Paul N.

Contributor Level

Total Points
80

1 Review by Paul

  • LawDepot.ca

3/29/24
Verified purchase
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Divine G. – LawDepot.ca Rep

Hello,

Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.

To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.

We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.

I appreciate your feedback and we'll continue to work on our web site to improve all areas of service.

Regards,

Divine
Customer Support

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Thumbnail of user timothyu179
4/3/24

Should explain cost before starting document

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2/22/24

The form was a pain having to answer a single question on each page