Called the Louisville Ky store to order parts. Told them what I needed then they asked my phone number when I gave it to James, the individual that answered the phone, he announced..."you ain't in our system." I replied "O. K." He then asked "are you a body shop?' I said no I was ordering to be delivered to a body shop. "We don't deliver to individuals" I told him they would be delivering to the body shop. He then got in a huff and said "Sir you told me you weren't a body shop." I said "I am not but you are delivering to a body shop" He replied "I dont know why you are getting upset I told you we dont deliver to individuals than he hung up. When I called back immediately I was told I would have to come in and inspect the parts after buying them then they would ship them to the body shop. No thanks. Hello Carparts.