After reading the reviews and reviewing the website, I decided to contact their customer service to place an order. So a few comments:
1) The customer service representative was very reluctant to provide any unique identified - and hence to avoid accountability.
2) I was informed the call maybe recorded and requested permission from the representative to record the call from my side as well. Permission was given verbally - but not enthusiastically.
3) I requested to have the package reviewed with al costing prior to initiating an order - i. E. I wanted to fully understand the product and its full costing (including S&H) before providing any credit card information.
4) At this point, the representative said they could not do so until they have followed their "script". I requested to speak to a supervisor.
5) The representative inquired to what I wanted to know - I explained #3 above again. I was put on hold.
6) After coming off of hold, I was informed that they were terminating my call as they can not allow their calls to be recorded.
At which point, I wanted to share this factual interpretation of the events with others. Obviously, based on the feedback from others, I was very skeptical and chose to pursue in this fashion. My intent was to obtain full disclosure and to make an order in good faith. The response from the representative was not very forthcoming and they were unwilling to be as equally forthcoming.
Based on this interaction and exposure, I would highly caution anyone from purchasing this product. Although the product maybe completely sound and provide as advertised, the lack of openness and forthcoming of information from the representative makes them suspect to having a full and transparent business operation.
Fully consider and evaluation all information. Do not enter into any business transaction without expecting the same level of due diligence and forthright business operation. Just as was attempted with the business.