Paul V.

I used freightquote in march 2022 and it was mostly okay. I used them again in June 2022 and it was by far the worst shipping experience of my life. Over the span of 2 weeks they scheduled my pickup 5 different times and days. After each time they failed to pickup my shipment I was PROMISED it would be picked up tomorrow or the next business day. This involved me setting the pallet up each time and tearing it down and bringing it back inside each time. I even had to miss work multiple times. I was lied to by freightquote representatives on the phone and once they claimed my shipment was picked up and marked it as such... it was not. After all this they finally managed to pick my shipment up and it was multiple days late than their estimate at time of pickup. You would think they would toss me a partial refund on my order for the insane hassle they caused me. Nope. Instead they decide to try and upcharge me a $60 fee. I paid for liftgate at both ends and my pallet weighed 140 pounds and was small. Should never of had an upcharge. Furthermore I investigated my bank account and found they had charged me the same bull$#*! fee on my first shipment in march a month after I originally paid. Do not use this scummy company.