We were dropped or should I say dumped? 10 minutes away from our accommodation with our luggage! The office and the driver claiming it was not possible to drive down the street... too narrow? Utter rubbish! Every other coach and shuttle transfer company were dropping off and picking up outside our accommodation! After several emails talking to and sending photographic evidence an arrogant person called Ryan! He responded by email "this is not a chat room" what a response from customer service that was lol... still on holiday at present, I'm sure we will be making alternative arrangements to get back to the airport for our return!