When trying to place an order the site freezes. When I called a rep said he was because the site is "overwhelmed" and there is no other way to order. 4 days, 2 phone calls, phone, IPad, laptop, desktop and three browsers. Still when you go to out in the backseat it says "wait for it…." It never prepares the order. Do yourself a favor and become a fan of non-Wilson ball gloves.