I purchased a Kindle book from them in March 2021 but by 17th August 2021 it stopped working. Upon contacting them I was told I had to pay to send and return the item to Hong Kong. China. I am on a pension and as this was purchased with gift cash I have had to abandon it as I was getting very stressed and the company does not seem to want to do anything. Buyer Beware. They call themselves UK but will do nothing in this country everything is China! P S I have had to give a rate they don't deserve!