Total scam! Bought a pair of shoes for my daughter for Christmas and was unaware that I had signed up for some VIP thing which took £35.00 out of my account every month unless I clicked 'not this time ' or some such drivel. Once I discovered money had been removed from my account and go on the phone to stop this so called membership! After ages talking to someone, I got absolutely no where. They tell you that you get an email to warn you that you can cancel their offers but I have not received one. Today is the 1sr of Feb and I should have received one, but no, I have gone into their website to click the cancel box and now have been on the phone to my card company to cancel my card to stop them from removing any more money from my account. Disgusting company. Don't touch with a barge pole!