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Penny C.

Contributor Level

Total Points
182

1 Review by Penny

  • Hyperautoparts

3/2/11

NEVER, NEVER, NEVER order anything from this company. (Did I say NEVER!) I ordered racing seats for my son's car. After 2 months of waiting and countless phone calls and leaving numerous messages the seats finally arrived. The seats came with NO MOUNTING BRACKETS. If you look at the website where I ordered the seats from, http://www.hyperautoparts.com/shop/product.php?productid=*******&cat=377&page=1
You see that universal sliders are included for FREE. Hyperautoparts.com does NOT send the mounting bracket kit although it is clearly pictured here with the seats. According to Alex at hyperautoparts.com, the mounting brackets are sold separate. But Hyperautoparts.com does NOT sell the mounting bracket kits.
She gave me a phone # for the warehouse and when I called and spoke with Ed he told me that Hyperautoparts.com does this all the time. He has asked them to stop running the ad with the picture of the mounting brackets on their website several times. But as you see they continue to show the mounting brackets.
It makes it appear that the brackets are included.
So, now that I have purchased the $279.00 seats there is no way for me to mount them in the car. I asked that my money be refunded and you guessed it. NO REFUNDS because according to Alex we got what we ordered. This is false advertising at its best here folks. Buyers beware... DO NOT ORDER ANYTHING FROM THIS COMPANY IF YOU ARE SMART. If you go online there are already many complaints online. I wish I had checked this company out more before I placed my order. I hope by sending this out it will help others in the future.
Thanks!

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