Penny M.

Beware. The employees here are tought to be shady in the way they repersent there company. We have allowed them on (2) different occations to advertise for us and they promise that they will help your business but as soon. As you sign up with them they will take your money and you will get little to nothing back in revenue for your money... When you call to talk to someone about it they try to get you to spend even more by saying that you need to up your monthly budget so you can be seen more. What a joke. This last time the rep Billy promissed us that they had changed the way they handle business advertising dollars that will not be charged until they take the action on your add. We said ok and set up and advertising budget of 300.00 they told us we would be getting a 900.00 credit in advertising dollars at 150.00 per month on top of our budget. So 450.00 per month. We have vontage and google antaletics that shows when some one clicks on our pag and is transfered from a different site like Yelp. In two weeks time they said we had spent 335.86 + the 150.00. When we checked with our seo manager they showed us the reports that differed in the amount of traffice from other sites and it was 27 clicks. We had 3 calls from yelp users. Billy A. Our sales rep said it was going to be at a rate of. 62 per click. So when i called to speak with a supervisor about it Justin G. Informed me that it is charged everytime someone looks at your site. So i asked for a detailed report of the charges and he said he could only send me an envoice. I explained that we were told it was per action so people would not be able to eat up the budget and he told me that they watch it to make sure that the same ip address is not clicking mutiple times to eat up the budget. So i asked for that report and once again i was told they did not have access to that one either. So based on that the cost per click is 485.86 (335.86 + 150.00 = 485.86) / (27 clicks on site and 3 calls = 30) = 16.19per click. This business is a scam and all business owners should run run run. You will be waisting your money. There are numerous companies out there that do truly only charge you per sale. It migh be a little bit more but in the long run you are getting a guaranteed customer from it. Not an empty promise. When we asked for a detailed report from them Justin the supervisor he was not able to give me that so i asked for the contact info for the owner of the company and he sent me the link shown below.

Hello Penny,

Below you will find the Legal Questions page for Yelp.

https://www.yelp-support.com/Legal_Questions?l=en_US

Thank You,

Justin

When i tried to write a review about yelp on yelp it kept giving me an error.
Opp's something went wrong try again later.

What a scam they are ready to let anyone talk about every other business but theirs. So they don't want people to review them because they know it will kill their company.

I would like to be able to build it online and get a ball park of the cost on the spot.