There was a time when dealing with this company was a pleasure. Not any more. The changes to their procedures, without any form of consultation or advice, have been appalling. Why should holiday makers have to pay anything up to 12% more than the advertised price? Why should I have payments into my account reduced by 3%? Why, in this time of virtually instant money transfers, should I have to wait up to a week to receive payments? Why is their customer support so excruciatingly poor? Why did I pay what I thought was a one off annual subscription of almost £300? Why won't I be paying it again?... Because this company is money grabbing, unethical, dishonest and exploitative.
I could go on... and on... and on...