Pete P.

This review is for Greystar property management, a multi-state company.

I live at Deer Run Apartments in Brown Deer, WI, and I have been a resident for over 18 years. Since Greystar took over several years ago the quality of life and resident services has steadily trended downhill. Here are a few areas of concern:
1.) Ensuring competence of fire alarm system installers? How about nearly having my door broken down by the Fire Dept. when the alarm origin was actually from a different unit.
2.) Snow removal? Unless they want to shovel their own driveways, residents may be stranded for days after a winter storm. Previous management was much more prompt.
3.) Paying a monthly fee for fitness center maintenance, yet not ensuring that broken equipment is either promptly repaired or replaced.
4.) Summer of 2023 - the swimming pool was out of commission for nearly the entire summer. Another lacking amenity that's part of what I'm paying $1320/month for a single bedroom apartment for.
5.) Failing to support onsite maintenance departments with adequate resources and personnel. Deer Run currently has ONE maintenance man (a very competent one) to take care of 232+ units.

These are some, but definitely not all, areas of concern. Just the ones that have affected me personally.