Booked 3 tickets in April 2016 to travel in AUG16 from Rome to Gatwick on EasyJet thru ebookers. Money taken on credit card in April. They never booked the flight! EasyJet confirmed this! Had to buy last minute flights on BA. After enormous amount of correspondence ebookers admitted liability on 6DEC16 and agreed to pay £2K for tickets and solicitors fees. Still waiting for the money more than 2 months later. Completely unscrupulous incompetent company.