I think the guy probably has a good heart but he needs some quality control. I bought white towels that I like a lot. Light and fluffy. Ordered another set in plum which turned out to be magenta. Who decorates a bathroom with that color. The towels had a pulled thread (or a run) in each one, the stitching was bad, jammed machine left bunches of threads and snags. Returned them and exchanged for another set of white. One hand towel had the bad stitching and required trimming which I did. No problem other than I had to pay for shipping again. I think I have enough of his stuff.